Donation Failed
We couldn’t complete your donation. This usually happens due to a declined payment, a temporary connection issue, or incomplete card verification.
Don’t worry — your donation wasn’t confirmed.
Please try again using the steps below.
Please try again using the steps below.
What you can do now
- Try the donation again (sometimes it works on the second attempt).
- Use a different payment method (another card / Apple Pay / bank transfer if available).
- Make sure your card has sufficient balance and online payments are enabled.
- If you are outside your country, your bank may block the transaction — contact your bank and try again.
If you were charged
If your card was charged but the donation shows as failed, the transaction is usually reversed automatically by your bank within
3–10 business days. If it doesn’t, please contact us with the payment date and amount.
If your card was charged but the donation shows as failed, the transaction is usually reversed automatically by your bank within
3–10 business days. If it doesn’t, please contact us with the payment date and amount.
Need help? Email us at info@gdd.org
Please include: Donation amount, date/time, and your email used in the donation.
